Frequently asked questions

All Childs Farm products are suitable for newborns and upwards other than our sun care and pillow spray, which are for babies and upwards. In line with the NHS guidance, we recommend all babies under 6 months be kept out of the sun entirely and therefore do not recommend using our sunscreen products on babies under 6 months of age. Our pillow spray is also suitable from 6 months and upwards. Our new Farmologie range is designed specifically for the needs of adult skin. However, the products are still safe to use on children above 3 years old. As with any product, we recommend younger children use the products with adult supervision and you complete a patch test 24 hours before first use on sensitive and eczema prone skin.

All Childs Farm products are dermatologist and paediatrician approved as suitable for sensitive skin and safe for people who may be prone to eczema. All Farmologie products are dermatologist approved as suitable for dry and sensitive skin and also safe for people who may be prone to eczema. However, Childs Farm and Farmologie products are not a medicine or a treatment for eczema.

Yes, due to the gentle make-up of our products, we have many adult customers who enjoy using Childs Farm products. We have also now launched Farmologie by Childs Farm, a new range of luxurious products designed specifically for the needs of adult skin. We have taken some of our favourite Childs Farm ingredients and sourced additional, finest quality and naturally derived ingredients especially formulated to hydrate adults’ dry, sensitive and even eczema prone skin.

Absolutely not! we love animals and we are proud to have been awarded the Leaping Bunny certification by Cruelty Free International, which confirms that our products are cruelty free. the Leaping Bunny is the globally recognisable gold standard for cruelty free cosmetics, personal care, household and cleaning products and demonstrates that a brand is genuinely committed to removing animal testing from its supply chain.

We are proud to have been awarded The Vegan Society certification which confirms that all Farmologie products are vegan friendly. All Childs Farm products are also approved by The Vegan Society as vegan friendly, with the exception of our strawberry and mint conditioner and grapefruit and tea tree hair detangler, which contain honey.

To be a truly Halal product, there are certification schemes and manufacturing processes that need to be adhered to. While we don’t have this certification on our products, we can tell you which ingredients are ethanol based to support you with any information required. However, we can’t confirm that our full manufacturing practices adhere to the requirements in certifying as Halal. We have a list available of the different types of alcohol used within our products on the ingredients page on our website. Where ‘alcohol’ is listed on a label, this is ethanol and so these products are not suitable as Halal. the cetearyl alcohol and the benzyl alcohol we use are not traditional alcohol (ethanol) so they are suitable as Halal. The following Childs Farm products do not contain ethanol alcohol: conditioners, moisturisers, detangler, baby oil, nappy cream, after sun, grapefruit 3 in 1, grapefruit body wash, grapefruit shampoo, watermelon and pineapple 3 in 1, rhubarb and custard shampoo, rhubarb and custard conditioner,  fig shampoo, fig conditioner, fig bubble bath and fig body wash. The following Farmologie products do not contain ethanol alcohol: pink grapefruit moisturiser, unfragranced moisturiser, pink grapefruit hand cream, unfragranced hand cream.

All Childs Farm and Farmologie products are formulated to be extremely gentle. However, as a common sense precaution, we always recommend a patch test be carried out at least 24 hours prior to first use of any new product – particularly if you have sensitive skin. The best places to test are inside the upper arm and behind the ear but don’t patch test on skin that’s already irritated.

• Our family loves using Childs Farm products, can my children also use Farmologie products?
  
• Is your nappy cream cloth nappy friendly?
  
• What is the difference between your three Childs Farm moisturisers - unfragranced, baby moisturiser and grapefruit and tea tree?
  
• What is the star rating of the Childs Farm sun care range?
  
• What do I do if my child drinks a Childs Farm product?
  
  
  
  
  
• What does soap-free mean (in bars) and why is it good?
• Can I use the body wash bar on my hair?
  
• How long does a bar last / how many uses can I get out of a bar?
  
• Can I use the shampoo bars on adult hair?
  
• If it’s not soap, how does it clean your body and hair?
• How do I use the bars? What kind of lather should I expect?
  
• How do I store my bar when not in use?
  
• Are the bars gluten free?
  

Yes, it’s been tested by Penny Broderick and been certified as Cloth Nappy Friendly.

Our Childs Farm moisturisers are the same base formulation but have been created to offer different fragrance alternatives and an unfragranced option for those who prefer to avoid fragrance.

Our UVA star rating is 3, which a good level of protection and meets the EU requirements for UVA protection. As far as we know, all sunscreens that are suitable for sensitive and also eczema-prone skin have achieved a 3* rating, as it is has not been possible to achieve a 5* rating using ingredients that are suitable for sensitive and eczema-prone skin. The UVA star rating system was developed by Boots and it is not an EU requirement to have a UVA star rating. The UVA star rating system is just measure of the ratio of UVA protection vs. UVB protection. If a product has a low SPF it may still have a high level of stars, not because it is providing lots of UVA protection, but because the ratio between the UVA and UVB protection is about the same. It is important to look for a sunscreen that filters both UVA and UVB rays (broad spectrum), but particularly with a high SPF to block UVB rays that cause sunburn. Sunscreens with SPF 50 protect against 98% of UVB rays, whereas SPF 15 sunscreens only filters 93% of UVB rays. Sunscreens play an important role in protecting skin from the sun's harmful rays, and as no sunscreen can provide 100% protection it’s important to make sure this is applied and re-applied regularly as well as following other safe sun behaviours, such as wearing protective clothing, staying in the shade during the hottest parts of the day and checking the UV index.

A child may inadvertently drink one of our products and should this happen you will need to know what to do! We have spoken to the NHS in order to pass on their opinion about what you should do to give you peace of mind should this happen. Childs Farm and Farmologie products are considered to be non-toxic (non-poisonous). Swallowing our products is usually not poisonous and patients will usually make a full recovery. Should your child swallow some product and have no adverse reaction (see below), you should give them small sips of water or milk. They should be absolutely fine, and it will be no problem in introducing food within an hour. You may take reassurance by calling NHS Non-emergency on 111 to discuss the condition of your child. However, if an allergic reaction occurs seek immediate medical help by calling 999.

An allergic reaction would include: 

• Vomiting
• Diarrhoea
• Irritation to the mouth
• Difficulty breathing
• Abdominal pain
• Loss of consciousness

Information to hand that will be helpful to the emergency services includes:

• The patients age, weight and condition
• The name of the product
• The time it was swallowed
• The amount swallowed

If there is a need to go to hospital, be sure to take the bottle that the child swallowed from so that the Health Care professionals can clearly see the ingredients.

Childs Farm provides this information as a general guide. Further information is available from the NHS, and essential guidance should come from your GP or other medical professionals familiar with the details of your child’s case.

Our bars are a soap-free formulation, therefore it’s a wash bar! Traditional soap bar formulations are not suitable for those with sensitive skin as the soap aspect can be very drying on the skin.

Soap has an alkaline pH of 8+, and in comparison to the skin’s pH of 5-5.5 and the hair’s of 4.5-5.5, the soap can disrupt the skin’ and hair’s natural structure leading to dryness and dull hair.

However, not to worry, the goodness of Childs Farm’s liquid products hasn’t changed in our bar range. In line with the rest of our range, all 4 bars offer a solid alternative as a gently cleansing formulation for sensitive skin.

Yes, you can use the body wash bar on your hair. 

However, unlike our shampoo and hair & body wash bars, this hasn’t specifically been designed for hair as these bars contain extra conditioning ingredients to look after your hair. 

From our user trials and studies, we’ve found that the length of use of our bars is up to 60 washes. This is obviously dependent on the amount of times you are using the bar and how much you use with each wash. 

One bar is equivalent to 2x250ml bottles with each 250ml bottle providing up to 30 washes. 

You definitely can use our shampoo bars on adult hair as all the bars still have a fantastic conditioning agent.

However, the bars were created with children’s hair in mind, therefore Haven’t been specifically tested on adults with coloured hair. 

We would also recommend following up your shampoo with the pairing conditioner for the extra step of hair care! 

The bars will still wash your body as the combination of the gentle surfactants used will still wash away any dirt and grime.

They contain very mild and gentle naturally derived surfactants, much like our liquid products, to gentle cleanse body and hair. 

We recommend to start lathering the bar into your hands before transferring the foam onto your hair and/or body. It is totally a  user preference, as  you can absolutely use it either way  and either lather the product directly into your hair and/or body or into your hands first.
All 4 bars produce a soft and creamy lather perfect for gently cleansing. 

It’s a good idea to keep your bar dry between uses, so having something like a soap dish on the side of the bath or outside the shower (like the sink) where it’s unlikely to get too damp when not in use is ideal. 

For travelling we would recommend purchasing a bar tin/travel container. 

None of our bars contain ingredients derived from wheat and so while none of the ingredients directly contain gluten, they are produced in factories that handle gluten and raw materials containing gluten.

Therefore while every care is taken to avoid cross contamination we would recommend patch testing before using.