Frequently asked questions

All Childs Farm products are clinically tested to show they are suitable for sensitive skin and also suitable for people who may be prone to eczema. Our products are developed to be mild, gentle and kind to skin.

The majority of Childs Farm products are suitable for newborns and upwards. We have a specific baby range that is developed specifically to look after the delicate skin of babies and their needs.

With the exception of the below, our other products are suitable for use on newborns too:

• Suncare Range is suitable from 6 months plus
• Sleep Mist is also suitable from 6 months plus

Absolutely, all Childs Farm products are safe for pregnant women to use.

All of our products undergo rigorous safety testing and review and if there was any concern around using one of our products during pregnancy, we would be required to include a warning on our labelling detailing this. This is not the case for any of our products, so please enjoy.

Yes you can! While our products are specifically developed to look after the developing needs of babies and children's skin, this means we use gentle and mild ingredients which we know lots of adults with sensitive skin look for too.

We're extremely proud to be to be a cruelty-free brand. All of our cosmetic and personal care products are approved under the Cruelty Free International Leaping Bunny Programme, the internationally recognisable gold standard for cruelty free products. We proactively monitor our suppliers to ensure that our products continue to adhere to Leaping Bunny criteria. Our supplier monitoring system is also independently audited.

All our products are formulated to be safe and extremely gentle. However, as a common-sense precaution, we recommend a patch test be carried out at least 24 hours prior to first use. Two of the best places to test are inside the upper arm and behind the ear. Dab a small amount of product into one of these areas and after 24hrs check back to see if any irritation has occurred. Don’t patch test on skin that is already irritated, as this won’t give an accurate reading.

As parents ourselves, we want to be sure that the claims we make on our packaging can be 100% trusted. At Childs Farm we go the extra mile to give the reassurance that parents/caregivers are looking for when it comes to caring for children’s skin. All our products undergo extensive clinical testing and controlled user trials above and beyond EU guidelines and regulations for the cosmetics and toiletries industry.

Our UVA star rating according to the Boots system is 3 which is a good level of protection and meets the EU/UK requirements for UVA protection.

The UVA star rating system was developed by Boots, it is not an EU requirement to have a UVA star rating. The UVA star rating system is just a measure of the ratio of UVA protection vs. UVB protection, so if a product has a low SPF it may still have a high level of stars, not because it is providing lots of UVA protection, but because the ratio between the UVA and UVB protection is about the same.It is important to look for a sunscreen that filters both UVA and UVB rays (broad spectrum), but particularly with a high SPF to block UVB rays that cause sunburn. Sunscreens with SPF 50 protect against 98% of UVB rays, whereas SPF 15 sunscreens only filters 93% of UVB rays.

Shake well before use. Apply generously before sun exposure and rub in well. Wait for the sunscreen to be fully absorbed. Reapply frequently every 1-2 hours, and always after perspiring, swimming or towelling as a reduced quantity will lower the level of protection significantly.

Avoid intense midday sun. Over exposure to the sun is a serious health threat.

Keep babies and young children out of direct sunlight and make sure they wear protective clothing and high SPF sunscreens (higher than SPF 25). Do not stay too long in the sun, even when using a sunscreen product. Sunburn damages the skin permanently and should be avoided.

Even sunscreens with high sun protection factors do not provide 100% protection from UV radiation. Although this product has been tested, consumer’s individual reactions to the product cannot be excluded.

Avoid contact with eyes, rinse well with clean water if this occurs. Avoid contact with clothing, fabrics and surfaces. Permanent staining or material changes are possible even after the product has fully absorbed.

The colours of our OatDerma and haircare bottles have had a refresh to help consumers find and identify our products more easily. The colours will now be more in line with our fragrances and products within each regime/sub-range share the same colour so consumers can navigate our products more easily and distinguish between different fragrances and ranges. For example our strawberry and mint shampoo, conditioner and detangler now all share the same bottle and cap colour to show that they belong together!